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Departments Creation and Management

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Written by Michael Ho

This feature allows Company Administrators to create, edit, copy and import Departments.

Create a Department

1. Navigate to Administration → General → Departments

2. Click on Add a new department

Add new department button

3. Enter all the required details of the department

Department details form

Parent: This is only applicable if there is a department already created in your system that sits above the one you are making in your organization's structure. Please select a parent department from the dropdown menu.

Title: The name of the new department you are creating.

Department ID: The ID that uniquely identifies the new department.

Description: The description of your new department. This is not visible to your end users and can only be seen by company administrators through the admin menu or reported in the custom reporting tool.

4. Save

5. The following tabs are also available

Tabs icon

Goals, Competencies, and Development Objectives: These will be pre-populated if an appraisal is set up to do so based on the department.

Courses: Required or Recommended courses can be added to this section. If a course is set to required any user assigned this department will be enrolled in that course.

Edit a Department

1. Navigate to Administration → General → Departments

2. Search for the department you want to Edit.

Search bar

Choose the what status of departments to show in the list.

Status dropdown

Input the full or partial name of the department you are looking for.

Click Search.

3. Click the Actions dropdown and select Edit.

Actions dropdown

4. Make any required changes the department settings and other tabs.

5. Save

Copy a Department

1. Navigate to Administration → General → Departments

2. Search for the department you want to Copy.

Search bar

3. Choose Copy from the Actions dropdown.

Copy Action

4. Make changes as required to the Department settings

⚠️ You will be required to input a unique Department ID for your copied department.

5. Save

Import a Department

1. Navigate to Administration → General → Departments

2. Click Import

Import button

3. Download the import template

Download template

4. Using the Department Import Legend on this page as a guide populate the template with all required fields for each department you wish to import.

Import Legend
Import Details

5. To Import your completed file click Choose file

Choose file button

6. Review your import data in the Invalid Rows Summary and Review All Rows sections. If all data appears correct click Confirm to import the file and create your new departments.

Review Import

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Common Errors are:

  • Duplicated Location ID's

  • Country is listed as a word instead of the Country Code

  • State/Region is listed as a word instead of the State/Region Code

  • Yes is listed in the enable column instead of "1"

  • Not all of the required columns are populated

Export Departments

1. Navigate to Administration → General → Departments

2. Click Export to CSV

3. This will download a CSV file that contains the following information

  • Department ID

  • Title

  • Parent ID

  • Description

  • Enable

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