This article explains how to understand the reports returned as part of the Employment Checks, Powered by Referoo feature, covering interpretations for AHPRA, Police, Reference, Right to Work, Teacher Registration, and [ID Number Redacted] checks.
AHPRA Verification
An AHPRA (Australian Health Practitioner Regulation Agency) Verification is a one‑off validation that confirms an individual’s registration and professional status as a healthcare practitioner in Australia. It verifies that the candidate is registered with the appropriate National Board under AHPRA and is therefore eligible to practise in their nominated profession.
How to interpret results
The AHPRA Check report confirms key registration details:
Registration status – whether the practitioner is currently registered.
Profession – the practitioner’s registered profession (e.g. medical practitioner, nurse, pharmacist, psychologist).
Conditions flag (True/False) – whether any conditions apply to how and what the practitioner can practise.
If the report indicates conditions = True, a link to the AHPRA website is included so you can review the specific conditions directly. You’ll need to search using the candidate’s name and registration number on the AHPRA public register to see the full details.
Turnaround time and data source
Once the candidate submits their details, the AHPRA Check is processed automatically in around 20–60 seconds, using a direct connection from Referoo’s provider (Oho) to the official AHPRA database.
Australian Police Check
An Australian Police Check (ACIC/NCCHC) is a nationally coordinated criminal history check processed through the Australian Criminal Intelligence Commission (ACIC) for employment purposes. It searches official police records for convictions, pending charges, warrants and related court outcomes, sourced via the National Police Checking Service from ACIC and State and Territory Police agencies.
How to interpret results
Each Australian Police Check report will return one of two outcomes:
No Disclosable Court Outcomes (NDCO) – either no police information is held for the candidate, or any information that exists cannot be released under the purpose/category of the check or applicable spent convictions and release policies.
Disclosable Court Outcomes (DCO) – police information that can be released, which may include court convictions and sentences, court appearances, charges, findings of guilt with no conviction, good behaviour bonds or other court orders, matters awaiting court hearings, and traffic offences.
Use the outcome type (NDCO vs DCO) together with your organisation’s internal risk and compliance policies to determine whether the candidate is suitable for the role.
Reference Check
A Reference check summarises information collected from a candidate’s referees using a structured reference form. It brings together ratings and comments about the candidate’s past performance, behaviour, and suitability for the role into a single, easy‑to‑read document.
What these reports show
The exact content of a Reference report depends on the reference questions configured for a package, but typically includes:
Referee details and relationship – who completed the reference, how they know the candidate, and how long they worked together.
Role and context – the candidate’s position, responsibilities, and team or organisation during the period being referenced.
Competency and behaviour feedback – scores and/or comments on areas such as job performance, reliability, communication, teamwork, leadership, culture fit/add, and other role‑specific skills.
Strengths, risks and development areas – what the candidate does well, any concerns or red flags raised, and situations where additional support may be needed.
Overall recommendation – whether the referee would re‑employ or recommend the candidate.
How to interpret results
When reviewing a Reference report:
Focus on patterns across questions and referees, rather than any single comment in isolation.
Use free‑text comments to understand the context behind ratings, especially outliers.
Consider the recency and length of the referee relationship, as more recent, longer‑term managers usually provide the most relevant insight.
Fraud alerts
The Reference check report may include details around fraud detection alerts. Please consult the Fraud Detection article to understand when these are triggered and how they can be investigated.
Right to Work Check (Australia)
A Right to Work Check confirms whether a candidate is legally permitted to work in Australia by validating either their citizenship status or their visa-based work entitlements.
How to interpret results
The report content depends on whether the candidate is an Australian/New Zealand citizen or permanent resident, or a visa holder checked via VEVO.
Right to Work (citizens / permanent residents) – returns the candidate’s full name, date of birth, a confirmation of their right to work in Australia, country of citizenship, and confirmation of the document used as proof of citizenship (e.g. passport, birth or citizenship certificate) and issuing country.
VEVO (visa holders) – returns the candidate’s full name, date of birth, confirmation of the right to work result, and detailed visa information including visa class, grant date, and visa expiry date.
Use the result (confirmation of work rights) together with the visa details or citizenship evidence to ensure the role and working arrangements comply with Australian immigration and employment law.
Turnaround time and verification sources
Once the candidate submits their documentation or visa details, the Right to Work Check is typically completed within 1–3 business days. Checks for citizens and permanent residents are conducted by NCC, while VEVO checks are performed via the Australian Government’s Visa Entitlement Verification Online (VEVO) system operated by the Department of Home Affairs.
Teacher Registration Verification
The Teacher Registration Verification is a one‑off check that confirms whether an individual is registered or licensed to teach with the relevant state or territory teaching authority in Australia. It ensures that the teacher meets the professional and legal requirements to work in schools or other educational settings across that jurisdiction. The Teacher’s Check is available in all Australian states and territories.
How to interpret results
The Teacher’s Check report confirms three key details from the relevant teaching authority:
Card/registration status – whether the teacher is currently registered and allowed to teach.
Identifier / registration number – the official registration or licence number recorded by the authority.
Expiry date – when the current registration period ends.
Use these fields, together with your organisation’s compliance requirements, to confirm that a teacher is appropriately registered for the role and location.
Turnaround time and data source
Once the candidate submits their details, the Teacher’s Check is processed automatically in around 20–60 seconds, with Referoo’s provider (Oho) connecting directly to the relevant state or territory teaching regulator to validate the registration number.
Working With Children Screening Check
The [ID Number Redacted] Screening Check is a one‑off validation that confirms a candidate holds a valid Working With Children accreditation or application number for the state or territory where they are applying to work. This check is available in all Australian states and territories except the ACT.
How to interpret results
The [ID Number Redacted] Screening Check returns a simple Pass or Fail result, indicating whether the candidate currently has a valid accreditation to work with children in the nominated state or territory. Use this status together with your organisation’s child‑safety and safeguarding requirements to decide if the candidate is suitable for roles involving contact with children.
Turnaround time and data source
Once the candidate submits their details, the [ID Number Redacted] check is processed automatically in around 20–60 seconds, with Referoo’s provider (Oho) connecting directly to the appropriate state or territory governing body to validate the accreditation number.