This article covers the following topics:
Candidate Applications
LinkedIn Job Posting
Updating Existing Job Adverts in ELMO
Candidate Applications
How can I identify a candidate application has come from LinkedIn if I have posted the role across multiple channels such as SEEK and Indeed?
When the candidate applies through the LinkedIn job advert, they will generally be redirected to your ELMO site and apply to the job advert like other candidates.
We track the source of the candidate as coming from “LinkedIn”. The LinkedIn logo icon should appear next to the candidate's application.
When the candidate is redirected to my ELMO Career Portal (after clicking on the "Apply" button against the LinkedIn job ad), will the candidate have the option to also apply with SEEK if I have enabled the SEEK channel against the advert?
No. If you have enabled "Apply with SEEK" in the job advert setup, the candidate will not see the option to apply for the role using another source channel such as SEEK when they are redirected to your career portal.
LinkedIn Job Posting
Do I incur any additional costs to use this integration?
There are no additional costs to use LinkedIn Integration Listings in ELMO.
Can I select which job adverts go to LinkedIn?
No. If you opt into LinkedIn then all your external adverts will be sent to LinkedIn. You cannot individually select which adverts are sent to LinkedIn.
Can I only post to LinkedIn without enabling the External Careers Portal Channel?
No. The LinkedIn Limited Listings channel will only appear once the External Careers portal is enabled against the job advert.
What is the difference between Limited Listings and Job Slots?
While Limited Listings will not appear as prominently as ads purchased directly through LinkedIn's Paid Jobs (Job Slots), they will help expand your reach and allow you to access more candidates.
The key differences between the two products are:
Job Slots have greater visibility across LinkedIn, being promoted in job searches and getting distributed across the platform via targeted recommendations in the LinkedIn feed, Jobs tab, and Notifications.
Limited Listings are ingested jobs that don’t offer access to premium features like the Job Analytics Report.
You can find out more about the difference between Limited Listings and Job Slots please click here.
What is the approximate time LinkedIn obtain the feed to post the job?
While this tends to fluctuate a bit, the feed is typically scraped between 11AM -12 AM PDT and 11PM – 12PM PDT.
Why are my adverts still not appearing on LinkedIn after 24-48 hours?
If your adverts are not appearing on LinkedIn after 24-48 hours, LinkedIn have recommended that you contact them as their system may have a setting selected that is preventing the jobs from being presented.
To contact LinkedIn you will need to raise a ticket in their help portal here.
Select the option Other
Enter the text Jobs into the search box
click Create a Support Ticket.
You will then be directed to the following LinkedIn support ticket form to complete all required fields and submit.
A sample of the LinkedIn support form template is provided below for you to use:
Subject: Start ingestion from ElmoHR feed as the preferred source of ingestion and opt-out other ingestion sources
Contact Reason: General Question/Service Request
Issue Type: Jobs
Your Question:
Please opt-in the following employer for limited listings ingestion from the below ElmoHR XML feed that is already integrated with LinkedIn. Please use the following information:
ATS XML Name (JAM Source): ElmoHR XML
Employer Name: Exact company name as on the feed
Company Page URL: LinkedIn Company Page URL starting with https://www.linkedin.com/company/
If required, further information and instructions can be found on the LinkedIn XML Feeds page here.
Would it be possible to populate the direct link to the LinkedIn job advert in ELMO?
There is no link generated in ELMO once the LinkedIn advert is posted as these are two different integrations that behave differently. The LinkedIn integration is very similar to the Indeed integration whereby we just push the advert to LinkedIn, which is a one way communication.
How do I post to LinkedIn using a different company name if I have multiple company entities?
Unfortunately the LinkedIn integration does not support multiple company entities. You will only be able to post using one company ID in the Job Board Configuration when enabling LinkedIn postings.
Does the ELMO “Job Category” get sent to LinkedIn for job searching purposes? How do the Elmo categories sync up to LinkedIn categories?
The Job Category selected in the job advert setup is not included in the LinkedIn advert.
Updating Existing Job Adverts in ELMO
What happens to active LinkedIn adverts when I decide to disable the LinkedIn integration from Job Board Configuration in ELMO?
All active LinkedIn adverts will no longer appear in the requisition's Job Advert setup page and the LinkedIn channel will not auto populate when enabling the External Careers Portal Channel. Further, the adverts will not be included in the next feed to LinkedIn which occurs every 12 hours.
If I change the "Company ID" and "Company Name" in Job Board Configuration, what will happen to the live LinkedIn adverts? Does this update retrospective adverts or only for new adverts created after the "Company ID" and "Company Name" is updated?
It will refresh the company ID and Company Name in the xml feed when the next 12 hourly refresh happens.
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📝 | If you have any further questions that are not covered within this FAQ page or suggested articles, please raise a ticket with the ELMO Support team here and one of our Support Consultants will be able to assist with your query. |
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