This article provides company and recruitment admins guidance on managing SEEK Job Ads. It covers essential topics including viewing or editing job ads, disabling SEEK ads (either partially or entirely), reinstating expired job ads, and understanding the end/expiry dates of ads.

1. If the Job Ad End Date is Less Than 30 Days from Job Ad Start Date:

The advert will be archived from SEEK on the actual end date. Administrators can preview dates, including "Date posted to Seek" and "Expected expiry date". See View or Edit SEEK Job Ad for these settings.

2. If the Job Ad End Date is More Than 30 Days from Job Ad Start Date:

If the job advert end date is greater than 30 days from the start date, SEEK will still archive the advert on the 30th day, regardless of the actual end date of the advert.

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The Job Ads List page presents the status of each SEEK advert you've published, categorised as Open, Expired, Scheduled, or Failed:

Admins can view or edit a SEEK job ad after it has been posted:

1. Navigate to the Recruitment tab > My Requisitions or Requisitions

2. Locate the requisition > Actions > View Job Ads

The following SEEK fields remain editable after the advert is posted. Updates will be reflected immediately after the advert is saved.

Editable Fields:

Non-Editable Fields:

This panel displays job application statistics for a SEEK ad, and provides users insight into how well their job ad is performing. This gives our users the convenience of viewing this information inside of ELMO, where it was previously only available within their SEEK account.

It can be accessed 1-2 days after the job ad has been posted, by clicking the “Seek - Open” hyperlink in the Job Ads list page:
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If there is no data available yet (either because it’s too soon since the ad was posted, or the ad hasn’t received any applications), then this message will display:

Admins can remove an advert from SEEK before the end date of an existing "Enabled" job ad:

1. Edit the Job Ad

2. Under the Channels section > SEEK Job Ad > Click "Enabled" to toggle it to "Disabled"
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3. Click OK > SEEK Job Ad will display as "Disabled"

4. Click Save

5. The SEEK job ad will be expired and displayed under "Job Board Status" as "Seek - Expired"

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1. Navigate to the Recruitment tab > Select My Requisitions or Requisitions

2. Locate the requisition > Actions > View Job Ads

3. Click the "Enabled" toggle

4. Click OK > The job ad will display as "Disabled"

5. The SEEK job ad will be expired and displayed under "Job Board Status" as "Seek - Expired"

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To reinstate an "Expired" SEEK job ad, follow one of the options below:

1. Navigate to the Recruitment tab > Select My Requisitions or Requisitions

2. Locate the requisition > Actions > View Job Ads

3. Ensure the job ad is Enabled

4. Click the Expired Status > Re-post advert

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1. Edit the SEEK Job Ad

2. Under the Job Ad Details section > Ensure the Job Ad End Date is set to more than 30 days from today

3. Under the Channels section > SEEK Job Ad > Click the toggle to set it to Enabled

4. Click Save

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1. Navigate to the Recruitment tab > Select My Requisitions or Requisitions

2. Locate the requisition > Actions > View Job Ads

3. Click Copy

4. The job ad should be copied successfully

5. Follow Enable the SEEK Job Ad Channel Toggle to ensure the Seek Ad is enabled

I'm getting an error message that says "Error while fetching the seek account." What does this mean?

This error typically indicates a temporary communication issue with SEEK's systems, not an error within ELMO. If you encounter this, you can check the official SEEK API Status Page for any reported outages. Usually, waiting for a short period and trying again will resolve the issue once their services are restored.

I copied a job ad and renamed it, but the title on SEEK still says "- Copy". How do I fix this?

This is a known issue that can sometimes occur. If you have copied a job ad and the title is not updating correctly on the live SEEK advertisement, the most reliable solution is to disable the faulty copied ad and create a new job ad from scratch rather than using the copy function.

I received an error: 'invalid advertisement product ID: No longer valid'. What should I do?

This error from SEEK means the original job ad you are trying to re-post or refresh is no longer valid in their system, which can happen after a certain amount of time has elapsed. You cannot re-post this ad. You must create a new job ad for the requisition, which you can do easily by using the 'Copy' function and then publishing the new copy.

Why is my job ad appearing on SEEK even though I did not enable the SEEK channel?

This can occur due to a SEEK feature called "Company Listings." This feature, which is managed by SEEK, automatically scrapes eligible roles from your public ELMO Careers Portal and posts them on SEEK at no cost to increase visibility. Because this process is controlled by SEEK, it is independent of whether you have enabled the paid SEEK channel for that specific ad within ELMO. If you have concerns about this or wish to opt-out, you will need to contact your SEEK Account Manager directly.