This article explains how employment check packages work in ELMO, how they’re billed, and what key terms mean for Employment Checks, powered by Referoo.
What is an employment check package?
An employment check package is a pre‑configured bundle of employment checks (for example, reference, right‑to‑work, ID verification, Working With Children, police, AHPRA and Teacher checks) that you can request in one step from the candidate’s profile in ELMO Recruitment.
You cannot create or edit your own packages. Packages are purchased as‑is and include a fixed set of checks.
Package overview
*Pricing in AUD, excluding GST
Package name | Inclusions | Suitable for | States available in | Package cost* |
Core Screening | 2 x Reference checks, Right to work, ID verification, Police check | Any general role. | Australia Wide | $109.00 |
Core Screening without police check | 2 x Reference checks, Right to work, ID verification | Any general role. | Australia Wide | $55.00 |
Healthcare Frontline | 2 x Reference checks, Right to work, ID verification, Police check, AHPRA verification | Registered healthcare professionals providing direct patient care. | Australia Wide | $124.00 |
Healthcare Frontline without police check | 2 x Reference checks, Right to work, ID verification, AHPRA verification | Registered healthcare professionals providing direct patient care. | Australia Wide | $65.00 |
Healthcare Frontline (Children facing) | 2 x Reference checks, Right to work, ID verification, Police check, AHPRA verification, Working with Children screening | Frontline healthcare workers with direct contact with children. | All states except ACT | $134.50 |
Healthcare Frontline (Children facing) without police check | 2 x Reference checks, Right to work, ID verification, AHPRA verification, Working with Children screening | Frontline healthcare workers with direct contact with children. | All states except ACT | $100.00 |
Children's Education: Non-Teacher Workers | 2 x Reference checks, Right to work, ID verification, Police check, Working with Children screening | Non-teacher workers within childcare/school environments. | All states except ACT | $120.00 |
Children's Education: Non-Teacher Workers, without police check | 2 x Reference checks, Right to work, ID verification, Working with Children screening | Non-teacher workers within childcare/school environments. | All states except ACT | $68.00 |
Teachers Frontline | 2 x Reference checks, Right to work, ID verification, Police check, Teacher check, Working with Children screening | Registered teachers working directly with students. | Australia Wide | $135.00 |
Teachers Frontline without police check | 2 x Reference checks, Right to work, ID verification, Teacher check, Working with Children screening | Registered teachers working directly with students. | Australia Wide | $80.00 |
All packages are currently available for Australian candidates only in the early access phase.
Billing, pricing and when costs apply
When is a package charge incurred?
As soon as you submit an employment check package request for a candidate in ELMO Recruitment (for example, by selecting a package and clicking Add Check), your organisation incurs the cost of that package. Charges apply even if the candidate does not complete every step of the process.
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Once requested, a check cannot be revoked, and costs still apply.
How are employment checks billed?
Employment checks are billed per package, per candidate.
Pricing can vary by package type.
ELMO bills in arrears, typically in the following month after checks are requested.
Usage and reporting
In the early access release:
Usage reporting is manual – to see how many packages you’ve used, contact your Account Manager for a usage report; this is not yet self‑serve in the product.
Glossary
Employment check package
A predefined bundle of checks (for example, reference, right‑to‑work, ID, police, Working With Children, AHPRA and Teacher checks) that you request in one action from the candidate’s Background Checks section in Recruitment.
Reference check
A structured questionnaire completed by a candidate’s nominated referees, delivered via Referoo’s online referee portal (email/SMS/phone) and surfaced back to ELMO as a PDF report.
Right‑to‑work check
A check that verifies a candidate’s legal permission to work (for example, via ID and visa/right‑to‑work documentation) as part of the package. These checks are conducted by TrueVault.
ID verification
A check that confirms a candidate’s identity documents to help reduce identity fraud and support right‑to‑work and other background checks.
Police check
A background check that identifies any disclosable court outcomes or relevant police information for the candidate, often required in regulated industries.
Working With Children Screening ([ID Number Redacted])
A screening check used in child‑related work (for example, schools, early education, children‑facing healthcare) to assess whether a person is cleared to work with children.
AHPRA and Teacher registration verification
Checks confirming a candidate’s registration status with relevant professional bodies (for example, AHPRA or Teaching regulatory authorities) where required by package and role type. Teacher’s registration verification not available in Australian Capital Territory.
State‑specific package
A package or component check whose availability or pricing depends on the Australian state or territory selected when you add the check (for example, certain police or Working With Children checks).