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Quick View Candidate Documentation

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Written by Michael Ho

This article describes the ability to quickly view resumes and cover letters for candidates who apply through Job Boards and Career Portals. This functionality has also been extended to candidates who can quickly view their cover letters and resumes for roles they have applied for. Documents can be downloaded or printed if further information is required.

Quick View Resume and Cover Letter within a requisition

HR Administrators can now navigate to the Requisitions and view the resume and cover letter without having to download files speeding up the candidate review process.

Quick View Resume and Cover Letter as part of a Candidate Profile

Quick View is also extended to the candidate profile to review the latest version of candidate documentation submitted as part of a job application.

Quick View Resume and Cover Letter within the Candidate Career Portal

Quick View Candidate Documentation is also available to the candidates to have a quick overview of what they have submitted as part of their application.

FAQs

The resume and cover letter is still downloading, why can’t I see the quick view?

In the rare case where the quick view panel is unable to open, the file will automatically download as a failsafe so that it can still be accessed.

The quick view panel may be unable to open for the following reasons:

  1. The browser has a setting that forces PDF files to download, which disables all previewing capabilities. Please see below for instructions on how to check your browser settings.

  2. The resume or cover letter has a file type that is incompatible with the quick view, such as JPG, PNG, JPEG, BIN.

  3. A random or unexpected error is detected which prevents the document from opening.

How to check your browser settings for PDF documents:

Please note that you may need confirmation from your IT team before changing these settings.

  1. Chrome:
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    • In the Chrome browser, select the three vertical dots in the upper-right corner.

    • Choose Settings > Privacy and security > Site settings

    • Expand the Additional content settings section > PDF documents

    • Enable the “Open PDFs in Chrome” setting.

  2. Edge:

    • In the Edge browser, select the three vertical dots in the upper-right corner.

    • Choose Settings > Cookies and site permissions > PDF documents

    • Disable the “Always download PDFs files” setting.

  3. Firefox:

    • If you are using the Firefox browser, please reach out to ELMO Support for assistance.

  4. Safari:

    • If you are using Safari, please reach out to your IT team for help with this setting

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