How to delete a Candidate Account?

You are able to hard delete a candidate account in the system if a candidate has requested to delete the candidate details or account by following the steps below:

1. Go into Administration> Recruitment> Candidates

2. Expand the User Details section on left hand side and search for candidate either by Name or Email Address

3. Once the candidate has been found, click on Actions next to candidate record and select Delete Candidate

4. A popup message will show to confirm the deletion and you need to tick the box that you have read and understood the message and click on Delete

This will permanently delete the candidate record from the system including their candidate applications, interview notes and candidate profile.

The Candidate Profile and associated records are deleted, including:

A candidate who has been deleted will no longer be able to login into the External Career Portal because their account will no longer exist.

They will not receive any notification that their details have been deleted.