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Groups Creation and Management

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Written by Michael Ho

The Groups feature allows administrators to create and manage a selection of users in the system. Groups can then be assigned tasks to complete, content to access or be set as recipients of notifications.

Types of Groups

There are two types of groups:

  • Dynamic groups – these are created using filters based on user profile fields, such as employee name, manager, position, department, or location. Users will be included in the group if they meet these filtering requirements. The ELMO system checks dynamic groups daily. Users that meet the filtering criteria will be added to the group and users that no longer meet this will be removed.

  • Standard groups - this type will allow administrators to manually add specific users to the group. Standard groups must be manually maintained to keep groups lists up to date.

Adding a Standard Group

To create a standard group:

1. Navigate to Administration → General → Groups.

2. Click on Add New Group.

Add New Group button

3. Enter in the required group details:

  • Name: This is the name of the group.

  • Description: This is a brief description of the group.

  • Type: This determines if this is either a Dynamic group or a Standard Group. Select Standard.

4. Click Save.

5. A new tab will appear where you can select users to include.

📝 More that one user can be added at a time during this step.

6. Click Add Users when you have made all your selections.

Adding a Dynamic Group

To create a dynamic group:

1. Navigate to Administration → General → Groups.

2. Click on Add New Group.

Add New Group button

3. Enter in the required group details:

  1. Name: This is the name of the group.

  2. Description: This is a brief description of the group.

  3. Type: This determines if this is either a Dynamic group or a Standard Group. Select Dynamic.

4. Click Save.

5. A new tab will appear where can configure the Filter criteria which will determine what users will be included in this group. Click on the Filter tab.

Filter tab for Dynamic Group

6. Once you have defined your filter criteria click Submit at the bottom of the page.

Submit button for filters

⚠️ By default Dynamic group filters will include both General and Onboarding user accounts if they meet the filter criteria.

You can choose which type this group will apply to in the User type field

User type field for Dynamic Group
  • All Users: Both General and Onboarding User accounts

  • System Users: Only General User accounts

  • Onboarding Users: Only Onboarding User accounts

7. To view the list of included users click the Export Users to CSV button in the top right of the screen.

Export Users to CSV button

Editing a Group

To Edit a group:

1. Navigate to Administration → General → Groups.

2. Search for the group.

  1. Select show all, enabled or disabled

  2. Type the full or part name

  3. Click search

Search for group

3. Click Actions and select Edit.

Edit action for group

4. Click the Users tab and add or remove users as required

Disabling a Group

To Disable a group:

1. Navigate to Administration → General → Groups.

2. Search for the group.

  1. Select show all, enabled or disabled

  2. Type the full or part name

  3. Click search

Search for group

3. Click Actions and select Edit.

Edit action for group

4. Click OK to confirm.

Confirm disable group
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