This article details how Administrators can use the AI Screening feature within the Recruitment Module to efficiently score and rank candidates within a requisition based on their suitability for job advertisements.
Candidate Screening
AI Candidate Screening automatically scores every job application based on how well the candidate matches the requirements of a job ad, helping recruiters quickly identify the most suitable candidates to review first. As well as an overall score out of 100, the feature provides a high level summary of the candidate’s suitability and a break down of scores for criteria such as skills and experience, providing transparency and explainability.
AI Candidate Screening greatly reduces the time and cost of manual candidate screening. It makes it easier to filter out applications who are not eligible or appropriate for a role, and make sure great candidates are not missed - all whilst reducing bias within the screening process.
Enabling AI Candidate Screening on a Job Ad
Enabling AI Candidate Screening on a job ad can be done from the Job Ads list page within the requisition:
1. Within a requisition, open the Job Ads tab.
2. Click to open the Actions menu drop-down next to Edit → select Enable AI Screening.
3. An AI Screening enabled label will then appear underneath the Job Ad title in the list page, so that users know at a glance which job ad is being used.
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As AI Screening uses the requirements of a job ad to assess candidate suitability, it means that it can only be enabled on one job ad per requisition at a time.
Receiving AI-Assisted Candidate Scores
Once AI Screening has been enabled on a job ad, all existing candidates within the requisition will start to receive AI Scores which can be viewed within the Candidates list.
A ‘pending’ status will initially show within the AI Score column while the AI is working, and will be replaced with the score value shortly after. This process can take a few minutes, and will take longer relative to the amount of candidates in the requisition.
Any new candidates that apply (or are otherwise added to the requisition) will also receive an AI Score.
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This process can take a few minutes and may take longer depending on the amount of candidates in the requisition. If you've been waiting and still don't see them, a quick refresh of the page will usually display the results.
To view the scores:
1. Navigate to the Candidates tab in the Requisition.
2. Click on the AI Score column to sort by ascending or descending scores and click on the individual scores to see an overview.
Refresh AI Scores
Once AI Screening is enabled on a job ad, you have the option to Refresh AI Scores within the job ad’s Actions menu:
This function resets the AI Scores for ALL candidates in the requisition back to ‘pending’ status, and then the AI re-generates them based on the current version of the job ad.
When to use the “Refresh AI Scores” function?
As this function refreshes all candidates at once, it should not be used lightly. It is designed to be used in the following situations:
Multiple candidates in the requisition are stuck on ‘pending’ status for 1 day or more.
Significant changes have been made to the job ad after AI Screening was enabled, and these changes must be taken into account in the AI Scores.
Examples of when to use this function:
Significantly altering the Job Description e.g. adding/removing role requirements.
Completely changing the Job Ad Title.
Examples of when NOT to use this function:
Fixing a spelling error (the AI can figure this out).
Changing the location on the job ad.
Changing the start or end dates on the job ad.
Rewording parts of the job description where the meaning remains the same.
Disable AI Screening on a job ad
To disable AI Screening on a job ad and remove all AI Scores from the requisition:
1. Within a requisition, open the Job Ads tab.
2. Click to open the Actions menu drop-down on the relevant ad → select Disable AI Screening.
3. Click Disable in the confirmation pop-up.
4. The AI Screening enabled label will disappear and the AI Score column will be removed from the Candidates list page.
How are Candidates scored?
Candidates are assessed based on three primary metrics:
Overall Score: Represents the candidate’s overall suitability for the role.
High (80–100%) = Strong match with minimal gaps.
Medium (50–79%) = Meets most requirements but with some gaps.
Low (0–49%) = Does not meet key job criteria.
Attribute Score: Each candidate is scored 0–100 on specific attributes:
Skills - Match between candidate’s skills and job requirements.
Licenses & Certificates - Possession of required credentials.
Industry/Sector - Relevance of background to the advertised role.
Experience - Years, type, and depth of past roles.
Education - Relevance of field of study and required qualifications.
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Attribute weightings are fixed and cannot be customised by customers.
Frequently asked Questions (FAQs)
Does AI screening make decisions on behalf of the recruiter? +
AI Screening does not make decisions on behalf of the recruiter. Instead it provides scores and candidate summaries designed that help increase the speed and quality of the screening process.
How are AI screening scores determined? +
AI screening matches the candidate's resume against the job description and evaluates the candidate on a set of range of criteria such as skills and experience. An overall score and candidate summary is provided to the recruiter.
How is the overall score determined? +
The overall score is not an average or weighted total of individual criteria scores. Instead it is an overall score the AI generates based on how well the candidate's resume matches the job ad.
What happens when a job ad using AI Screening expires? +
AI Screening will continue to function until it is manually disabled, including after the job ad has expired. This means any new candidates added to the requisition after the job ad expires will still receive AI Scores.
What happens when a job ad using AI Screening is disabled? +
AI Screening will continue to function until it is manually disabled, including after the job ad has been disabled. This means any new candidates added to the requisition after disabling the ad will still receive AI Scores.
Can a job ad be edited after AI Screening has been enabled? +
If a job ad is altered after AI Screening has been enabled, then the existing AI Scores will be unaffected. If significant changes were made to the job ad that need to be taken into account for the AI Scores, then users can manually refresh the scores from the Job Ads tab in the requisition.
How can I opt-out of AI Screening on my account? +
If a client does not want AI Screening to appear as an option when posting job ads, they should be advised to reach out to their Account Manager or check the feature settings within Administration → Recruitment → Job Board Channel Configuration.
What does “Insufficient Resume Data” mean inside the AI score card? +
This value is returned when the candidate's resume does not contain the relevant information on a specific data point.
Why do some candidate scores show 'Pending'? +
If the score shows as Pending, it means the AI hasn’t processed a score yet. The time it takes depends on the volume of candidates to score. Generally, most scores should generate within a reasonable amount of time, but there is nothing to worry about unless the score remains in pending for a day or longer.
Why do some candidate scores show ‘N/A’? +
There are 2 possible reasons a candidate’s AI Score would show an N/A value:
1. Only candidates with a valid resume (i.e. a resume that the system can parse) are scored. Candidates without a valid resume show N/A.
2. If a candidate does have a valid resume but their score remains stuck in Pending status for more than 24 hours, the system will update their score to N/A.