Withdrawing a Requisition

This guide explains who can withdraw a requisition, when the option may be unavailable, the exact steps to withdraw, the resulting notifications, and the implications to be aware of. 

Who can withdraw and when it might be unavailable

• Only Company admins, Requisition Admins (Security Profile), or the Requisition Owner can withdraw a requisition. Shared owners do not have permission to withdraw a requisition.
• The Withdraw option is hidden if there is any pending offer attached to the requisition; all offers must first be withdrawn/accepted/rejected before you can withdraw the requisition.
• If the requisition is On Hold, you must first reopen it before you can withdraw; reopening does not re‑trigger the entire approval process, but a reopen notification is sent to the requester when it is reopened.

How to withdraw a requisition

• Go to Recruitment > My Requisitions (or Requisitions), locate the requisition, then click Actions > Withdraw Requisition. 
• Enter a reason for withdrawing in the confirmation and click Withdraw.

Alternatively, you can withdraw a Requisition in Bulk: 

• Go to Recruitment > My Requisitions (or Requisitions), locate the requisition and tick each individual box next to the Requisition Name > Bulk Actions > Withdraw Requisition

What happens after you withdraw

• All associated job advertisements are disabled, and you will not be able to perform actions on existing candidates in that requisition after withdrawal.
• Depending on your notification configuration, candidates may receive an email advising that the position is no longer available.

Notifications: what gets sent, to whom, and how to control it

By design, the Requisition Withdrawn notification sends one message per applicable application when a requisition is withdrawn.

• The “Requisition Withdrawn” notification is designed to notify applicants; one email is triggered per applicable application when the requisition is withdrawn.
• If the notification’s recipient (“To:”) is incorrectly set to the owner, the owner (and any CC’d shared owners) will receive one email per applicable application, which can look like duplicates if many candidates applied.
• To change or disable this notification, go to Administration > General > Notifications and adjust the “Requisition Withdrawn” notification (recipients, CC, or deactivate as needed).
• When a requisition is shared, the shared owner is CC’d into notifications that are configured for the owner, so they may also receive these messages depending on your setup.

If you need to resume recruitment after withdrawal

Withdrawing a requisition is intended for roles you will not recruit for further. If circumstances change:

• You can use Actions > Re‑submit on a withdrawn requisition, but this creates a fresh instance and removes historical candidates; you will need to manually re‑add candidates and rebuild any job ads or activities.
• If there is any chance you will resume later, it is safer to Place On Hold rather than withdraw, so job ads and candidate workflows are not lost and you can reopen without data loss.

Alternatives to withdrawing and when to use them

• On Hold: Temporarily pause the campaign while keeping job/candidate context. Must be reopened before withdrawing; reopening does not re‑trigger full approval, but the requester is notified.
• Finalise: Use when the requisition is done (typically when a candidate has accepted), which also drives the appropriate unsuccessful candidate notifications on finalisation if enabled in your environment.
• If an already approved requisition later needs to be stopped, you can withdraw it (or finalise if that better reflects your process outcome); both are valid “close” paths depending on your scenario.

FAQs

I cannot see “Withdraw Requisition.” Why?
Most commonly due to a pending offer; withdraw/resolve all offers first, then the withdraw option will appear. 3 sources

Can I reject an already approved requisition?
No. You cannot “reject” after approval; use Withdraw to halt the requisition and resubmit if needed.

Who withdrew our requisition? I cannot see it in reports.
Standard reports do not expose the user who performed the withdrawal; the date/reason is visible, but the actor is not available via custom reports. Only admins, requisition admins, or the owner can perform the withdrawal action